The $331 is actually a "credit." Somehow I actually paid that amount EXTRA somehow. I'm happy to be "in the black," but geez, this is the third Tucson company that's funked up a bill. We got a $600 bill from Cox Cable a while back, which we found was a mistake, and later their automatic deduction didn't work, and I got a $5 "late charge" because they didn't extract the money. Then I had to pay the gas company way too much money a while back -- like $400. Now I've got a third of a grand credit. How, I don't know!